Karen Called Police on a Woman Shopping in Her Own Boutique — Then a $680,000 Lawsuit Exposed What the Store Had Been Hiding

Chapter 17 — The Deposition

Theme:
Font Size:
24px

The deposition room was smaller than I had expected — just a conference room with a long table, a court reporter, and windows over a parking lot. James sat beside me. Across from us sat Rachel Donovan, the manager from Harlow & Grey, with her lawyer beside her. She looked tired, her hands folding and unfolding a tissue in her lap.

James began gently. He asked her about her job, how long she had worked at the store, what her duties were. Rachel answered in a careful, professional voice. She described the fitting rooms, the register, the way associates were trained to help customers. For a few minutes, it almost sounded like any other job.

Then James asked about the day I shopped for Zoe's dress.

Rachel's voice tightened. She said she remembered Susan Pierce coming to her, saying that a customer had taken three garments into a fitting room and come out with two. She said she had told Susan not to confront me. She said she had refused to search my bag. When James asked her why, she said, "Because we do not search customers on suspicion alone. That is not our policy."

"Then why was Dr. Carter's name placed on a list?" James asked.

Rachel glanced at her lawyer. Her lawyer said she could answer, and she did, slowly. She said the list was called client notes. She said it was meant to help staff give better service. She said it was not meant to single anyone out.

James slid a copy of the ledger page across the table. My photograph was on it. The note beside it read, "Three in, two out. Check bag if possible."

"Is that better service?" James asked.

Rachel did not answer right away. She looked down at the tissue in her hands. "It was not my idea," she said finally. "Victor told us to keep notes on customers when inventory went missing. He said it would help us spot a pattern."

"Did you ever see Dr. Carter take anything?" James asked.

"No," Rachel said. "I never saw her take anything."

"Did you find the third garment?"

"Yes. Lily found it behind the fitting-room desk, where Dr. Carter said she had left it when she asked for a different size."

James let that sit in the quiet room for a moment. The court reporter's fingers moved, capturing every word. I could feel my heart beating, but I kept my face still. This was the first time Rachel had said it so plainly, on the record, with no way to take it back.

After a break, Susan Pierce took the chair. She arrived with her own lawyer, wearing a pale coat and pearl earrings, her expression set as if she were ready for a fight. James asked her what she had seen in the store that day. She said she had watched me. She said she had counted the garments. She said she was certain I had taken something.

"How certain?" James asked.

"Very certain," Susan said. "She went in with three and came out with two."

"Did you see her put anything in her bag?"

Susan hesitated. "I did not see that part."

"Did you see her leave the store with anything she had not paid for?"

"No. She was at the register."

"Did you hear her explain that the third garment was behind the fitting-room desk?"

Susan's mouth tightened. "I heard her say something, but I did not believe it."

James asked her why she had called 911 after the manager told her not to confront another customer. Susan said she felt the store was not taking the matter seriously. She said she believed she was doing the right thing. When James asked if she had ever called the police on another shopper, she said no. When he asked if she had ever apologized, she said she had not, because she still believed she had been right.

I listened, and I felt a familiar ache. Not anger, exactly, but a deep sadness that someone could be so sure and so wrong at the same time, and still not see it.

The last deposition that day was Victor Harlow. He walked in like a man who owned the room, in a dark suit, with a confident smile that faded as soon as James began. James asked him about the inventory. Victor said shortages happened in retail. James asked about the doctored counts. Victor said he was not involved in day-to-day bookkeeping. James asked about the counterfeit goods. Victor said he had trusted his suppliers.

Then James showed him the ledger with the crossed-out entries and the white-out. He showed him the supplier invoices that did not match the brands. He showed him the client-notes list.

Victor's lawyer tried to object, but Victor waved him off. "I was trying to protect the store," he said. "We were losing stock. I told the staff to watch for suspicious behavior. I did not tell them to target anyone."

"Did you know Dr. Carter's name was on that list?" James asked.

Victor looked at me for the first time. "I saw the list," he said quietly. "I did not stop it."

By the time we left, the sky had turned gray. David met me at the car, and I told him what had happened in pieces.

That night, Zoe asked me how it went. I told her the truth, in simple terms. I told her that Rachel had admitted she never saw me take anything, that Susan had admitted she never saw me put anything in my bag, and that Victor had admitted he saw the list and did not stop it. Zoe was quiet for a moment, then she said, "So they finally said it out loud."

"Yes," I said. "They finally said it out loud."

I went to bed that night feeling exhausted but lighter, as if a weight I had carried since that afternoon in the fitting room had shifted. The depositions had not erased what happened. They had simply put it on the record, in the witnesses' own words, where it could no longer be called a misunderstanding.

News in the same category

Karen Called Police on a Woman Shopping in Her Own Boutique — Then a $680,000 Lawsuit Exposed What the Store Had Been Hiding

20 Part